Shipping & Returns

on orders of $50 or more

Shipping policy & Return Policy:

To show you that you will be 100% satisfied with the quality of our chandeliers Crystal Parts, we have a 30 days, no hassle money back guarantee . When you receive your order, if you are not satisfied with our quality or any other reason, just return it back to us and we will give your money back, no questions asked and we do not charge restocking fees like many online retailers.

Shipping Time -- Most orders received before 2:00PM Eastern Standard Time will ship the same day, Monday through Friday, provided the product ordered is in stock. Most orders received after 2:00 PM EST will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Note: We offer Flat Rate Shipping $4.99 for all US Order below $50 and free shipping Over $50

safe Shopping & privacy Policy:

Abcrystal is serious about privacy. How do we do this? Abcrystal uses a secure server (up to 256-bit SSL encryption) to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records. Shop with Confidence - Know that your information is protected when you shop at Abcrystal.

You can now easily identify when you are on a secure, privacy protected page--the address bar will Look like this: With advanced technology by Geotrust, the web's most trusted security provider, you can shop confidently knowing your personal information and transactions are protected. Please note this look may vary depending on the web browser you are using. Some browsers will display a padlock image to identify a secure page.

How we use information Our site uses an order form allowing you to request information, products and services. Contact information (email address, telephone number, address, etc.) is also used to get in touch with you when necessary. Financial information (credit card number, credit card expiration date, billing address, etc.) is only used to bill you for products and services purchased at Abccrystal. We may use your IP address to help diagnose problems with our server and to administer our web site. Your IP address may also be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information assists us in developing the design and layout of the site. To enhance your shopping experience, our site uses cookies. Cookies are alpha-numeric identifiers that are transferred to your computer's hard drive through your web browser. Cookies make it possible for us to recognize you when you visit. By doing this, we can personalize your return visits and save you time during checkout. For the most rewarding shopping experience, your browser must be set to accept cookies.

By using our web site or purchasing product from us, you agree to the collection and use of information as set forth in this privacy policy. This policy may be updated at any time. We will post any changes to our privacy policy on this page so that you are always aware of what information we collect and how we use it. If, at any time, you have questions or concerns about Abcrystal privacy policy, please feel free to email us at: or call customer service, toll-free, at 1-866-597-8539 to speak to one of our friendly Customer Service representatives.

Free Shipping on the order of $75 or more


flat rate on the order of
below $75

24 hour


24 hour